All shipping charges are in USD. We endeavour to ship orders as quickly as possible. We do not ship on weekends or public holidays, but will dispatch on the next business day.
Shipping & Returns
FREE on ALL ORDERS under $500 *excluding orders containg Cleansing Balm
Delivery Estimate 3-6 days from dispatch
$7.50 USD (ALL ORDERS).
Delivery Estimate - 1-3 days from dispatch
$10 on all orders. 3-6 Days delivery estimate from dispatch
ALL OTHER COUNTRIES AND REGIONS
If we don't currently ship to your country check if any of our retail partners do! Check them out HERE
We are excited you took the step to simplify your makeup removal with Face Halo. If for some reason you are not satisfied with the product, we would be more than happy to help you resolve any issues.
Returns are valid within 21 days of purchase. Return shipping charges are to be paid for by the customer. Any discounts received on your original purchase will be recalculated when the return is processed. Refunds exclude any shipping charges incurred.
To return an item, please email Customer Service: [email protected]
Please be sure to include the following information:
- Customer name and date of purchase
- Reason for return
- Order Number
Upon receipt of your request, we will send you an authorisation number and instructions on where/how to return the item(s).